Erin is available for hire
Hire ErinErin Stewart
Verified Expert in Project Management
Project Manager
Location
查塔努加，田纳西州，美国
Toptal Member Since
May 21, 2018
Erin has over ten years of experience in product design and agile product management leading a variety of responsive web and native app projects for eCommerce, B2C, 和B2B组织. She works with organizations ranging from startups to large Fortune 500 companies to create inspired and innovative products. She also enjoys helping build out new Agile product teams and is well-versed in Agile, Scrum, and Kanban.
Project Highlights
视线映射敏捷产品管理
Worked closely with Sightline's CEO to lead product design and agile product management to launch their SaaS platform.
Scrum联盟敏捷产品机会评估
Worked with Scrum Alliance's internal leadership to conduct opportunity assessments, discovery, 优先排序练习.
CustomInk敏捷产品经理
Served as an Agile Product Manager for CustomInk, an Internet Retail Top 500 eCommerce company.
Expertise
Work Experience
Owner |敏捷产品管理与产品设计咨询
2016 - PRESENT
风景西部咨询有限责任公司
- Provided freelance/contract user experience and product management consulting and leadership.
- 帮助公司建立敏捷产品团队.
- Coordinated with startups to lead UX and product strategy for new products.
- Worked with large eCommerce companies to optimize cross-device experiences for maximum conversion rates and AOV through user experience improvements.
- Collaborated with education tech companies and professional associations to create engaging online community experiences that sell courses, memberships, etc.
教育技术产品和用户体验负责人
2013 - 2016
YourMembership
- Led responsive UX efforts for client implementations of YourMembership Learning's highly customizable Learning Management System (LMS).
- Headed responsive UX design for a redesign of Intel's Retail Edge online education and certification program and Intel's Reseller Training app.
- 负责英特尔零售边缘项目的UI开发和视觉设计.
- Contributed to responsive UX design for Congress of Neurological Surgeon's (CNS) Neurosurgery Wiki.
- 在美国心脏病学会的考试备考应用上工作.
电子商务敏捷产品经理和用户体验主管
2013 - 2016
CustomInk
- Held various Agile Product Manager and UX Lead roles in CustomInk's eCommerce product design and development team.
- 主导跨设备的框架设计, 交互式定制t恤设计实验室取代目前的实验室.
- Managed product and led UX development for CustomInk's new responsive style guide/UI framework, which supports UI development for our continuous deployment product development team.
- 管理产品和领导用户体验开发的助推器.com eCommerce buyer experiences including shopping cart and product pages.
- 领导用户体验设计的助推器.Com的移动优先响应式购物车.
敏捷产品经理和用户体验主管
2012 - 2013
Brazen Careerist
- Worked with the CEO, CTO, and COO to turn high-level business goals into a product roadmap.
- 拥有软件的用户体验/交互设计决策, 使用工作流图, wireframes, 快速原型向利益相关者传达概念.
- 担任Brazen Connect敏捷Scrum团队产品负责人, 我们的企业SaaS虚拟招聘会, open house, 以及网络活动平台.
- 领导公司网站的重新设计.
- 培训和指导数字营销人员和网络实习生学习HTML, CSS, UI布局最佳实践, 内容策略.
- 在整个公司工作, 特别是在账户方面, 领导销售和市场团队识别产品机会, 进行需求收集会议, and document functional requirements in user stories for product backlog and upcoming releases.
用户体验顾问
2011 - 2011
CGI Federal
- 领导移动开发最佳实践研究.
- Researched and evaluated native and mobile web application development options.
- Advised healthcare team leadership on mobile user experience best practices.
- 为“我的医保”推荐功能创建线框图.gov mobile website.
用户体验主管/Web应用开发人员
2010 - 2011
博思艾伦汉密尔顿
- Led user experience, prototyping, 前端开发, 以及内部商业智能web应用程序的用户研究/测试.
- 与客户/高级干系人一起收集需求, 建立时间表, and plan products.
- Produced wireframes for new business intelligence web applications requested by company leadership.
- 进行用户培训，编写用户文档.
- 改进的业务流程, data collection, and reporting practices through technical solutions and enhanced business processes.
网络开发和培训专家
2008 - 2010
St. 马里兰玛丽学院
- Oversaw all project management and led front-end web development and site architecture for a college website, 并支持内容管理系统.
- Led site content migration and redesign projects supporting the implementation of a new content management system.
- 写了一个网页风格指南, Web技术指南, 社交网络指南, CMS用户文档, 以及学院的其他培训文件.
- Created and managed the college's CMS training and user support program supporting over 200 web editors.
- 管理Web服务实习生项目.
- Managed social networking guidelines and training efforts for the college.
- Supervised web content development of all offices and departments on campus.
Project History
视线映射敏捷产品管理
Worked closely with Sightline's CEO to lead product design and agile product management to launch their SaaS platform.
我与Sightline的首席执行官密切合作，领导他们MVP的产品设计, 为v1产品开发提供敏捷的产品管理, 管理客户测试程序, 然后推出产品, measure, and iterate.
主要职责:
* Collaborate with the product development team on a daily basis as the product manager/product designer
与CEO一起制定路线图并与团队沟通
*使用Google Analytics, Auth0等管理每周产品报告.
* Regularly speak with customers and monitor user experience via SessionStack to identify opportunities for improvement
*管理MailChimp客户电子邮件活动
*领导新功能或增强的产品设计
Client Testimonial:
“最初，我想找一个UX设计师做一个月的工作. Erin was so thoughtful about user engagement that we expanded her scope to include product testing over a three month period. She did such an amazing job at product testing that we kept her on to coordinate all product design and development for almost a year. 我们开始找一个人来完成一个小产品. 我们找到的是能够成为团队核心成员的人."
主要职责:
* Collaborate with the product development team on a daily basis as the product manager/product designer
与CEO一起制定路线图并与团队沟通
*使用Google Analytics, Auth0等管理每周产品报告.
* Regularly speak with customers and monitor user experience via SessionStack to identify opportunities for improvement
*管理MailChimp客户电子邮件活动
*领导新功能或增强的产品设计
Client Testimonial:
“最初，我想找一个UX设计师做一个月的工作. Erin was so thoughtful about user engagement that we expanded her scope to include product testing over a three month period. She did such an amazing job at product testing that we kept her on to coordinate all product design and development for almost a year. 我们开始找一个人来完成一个小产品. 我们找到的是能够成为团队核心成员的人."
Scrum联盟敏捷产品机会评估
http://scrumalliance.org/Worked with Scrum Alliance's internal leadership to conduct opportunity assessments, discovery, 优先排序练习.
我在Scrum Alliance工作, the leading professional membership and certification organization in the Agile community, 进行产品机会评估, 优先级练习, 用户体验工作支持路线图规划. This included usability reviews of existing portions of their membership platform and overall online experience, 客户旅程地图, 利益相关者的采访, 业务价值和工作水平评估, 优先级矩阵图. Prior to this work I also provided user experience/product design support for several sections of the site they were looking to redesign as part of a new CMS launch.
CustomInk敏捷产品经理
http://www.customink.com/Served as an Agile Product Manager for CustomInk, an Internet Retail Top 500 eCommerce company.
From 2013 to 2016, I held various full-time Product Manager and User Experience Lead roles throughout their e-commerce product development organization. CustomInk使用看板，有4-5个产品团队，每个团队由一个PM组成, UX Lead, 3-5 engineers, 一个产品协调员.
在那段时间里. 我参与的项目包括:
-自订通筹款
- Moving their fixed width website into a responsive UI framework and style guide
- Numerous mobile optimization initiatives throughout the online experience, including a mobile version of their design lab and then a responsive design lab 2.0 experience
在那段时间里. 我参与的项目包括:
-自订通筹款
- Moving their fixed width website into a responsive UI framework and style guide
- Numerous mobile optimization initiatives throughout the online experience, including a mobile version of their design lab and then a responsive design lab 2.0 experience
Education
2009 - 2011
Master's Degree in Information Management (Human Computer Interaction focused)
马里兰大学，学院公园-马里兰州
2005 - 2008
经济学学士学位
St. 马里兰玛丽学院-马里兰州
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